The company is continuously working to improve their service, employees said. An employee directs customers as they navigate their way through the parking lot of the Shelby Township Chick-fil-A. Management has several employees outdoors working to take and deliver orders in an effort to speed the process up. Ever since the facility opened, customers have flooded the parking lot as they wait for their orders. Meanwhile, workers at the Shelby Township location say they are continually trying to improve the eatery's traffic demand inside the shopping center parking lot.Īdditional directional signs are expected to be delivered this upcoming week that they hope will provide a clearer path for the traffic flow.
Locations are scheduled to open in Livonia, Monroe and Southfield.Ĭhick-fil-A opened southeast Michigan's first stand-alone store in the Hall Road Crossing shopping center on Hall Road, east of Schoenherr Road, in Shelby Township in 2021. The company's statement went on say Chick-fil-A is excited about the pending opening of three new restaurants in southeast Michigan this fall.
Known for their fried chicken sandwiches, waffle potato fries, delicious milkshakes, and rabid customer response, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States, based on domestic annual sales of more than 2,000 locations in 46 states and Washington, D.C., according to its website. A Chick-fil-A chicken sandwich, waffle potato fries and signature sauce. "It's a good location for them," he said. He stated the property purchased is in front of the mall, immediately north of the existing Red Robin.Ītkins noted the eatery will have high visibility on Gratiot Avenue. The company had a site plan approved in 2019 and then little was heard from the corporate office in the three years after that.Ĭhick-fil-A ran into some "real estate issues" with the property owner that took a few years to untangle, Atkins said. Roseville city officials first learned of Chick-fil-A's interest in the mall property back in 2018.
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